Email Management for Student Accounts
By default, the Acely platform is only accessible using the student’s registered email address. Each student’s account in Acely is linked to an email address for logging in and managing the account. It's crucial to keep this email address accurate to prevent access problems.
If you need to update, add, or correct the account email addresses, follow these steps.
Updating Email Addresses
You may want to update, change, or add an email address to your Acely account. For instance, if a parent or guardian would like access to the account, if you believe there is a typo in the email address, or if the student is having trouble receiving the verification email:
Reach out to the Acely support team at [email protected].
Provide the current email address on the account.
Specify the new email address you wish to use.
Upon request, our team can also assign a password to your account to bypass the email verification step
This process helps keep the account secure and accessible.