You may cancel your Acely subscription at any time to avoid renewal and you will retain access to the paid features through the end of your current billing cycle.
As Acely is a digital product that is instantly accessible, there are no partial or pro-rated refunds issued for unused portions of the subscription duration, following cancellation. Please see our Terms for more details.
To avoid charges to the payment information on file for the upcoming billing period, you must cancel your subscription at least one (1) business day before the next bill date.
For our team to begin to process a cancellation, we require that customers complete the steps below:
Log in to Acely and navigate to your name in the bottom left corner, and select the Your Account tab from the drop-down menu.
On this page, find the "Acely Subscription" section and select the Manage Subscription button.
From the Manage Subscription page, you'll see options to update your payment and billing information, view invoice history, or cancel any active subscriptions. Select "Cancel" to complete your cancellation.
Please keep in mind that your cancellation request may take up to 3 business days to reflect in your account once submitted, and you will receive a confirmation email from [email protected] once the cancellation is fully processed.