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How to report a content error

How to report an issue with an Acely question, answer, or explanation

Updated over 3 months ago

We always appreciate your help in keeping our content accurate!

While our team of humans works hard to verify every question, an occasional error might slip through the cracks. If you spot a potential issue with a question, answer, or explanation, we've made it easy for you to let us know.

How to Report an Error

In the App

You can quickly report an issue using the feedback icons right next to the Acely content.

  • Simply either select an answer choice or ask for a hint, then, next to the chat window, you can select the thumbs-down icon.

  • This provides an option to report the error directly to our team with just a few clicks!

Via Email

You are also welcome to reach out to our support team at [email protected].

When sending an email, please help us fix the issue faster by including as much detail as possible:

  • The URL of the question (if possible).

  • A screenshot of the full question and answer.

  • A clear description of the error you found.

Thanks so much for helping us improve the experience for everyone!

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