Login issues can happen from time to time. Some common reasons for this issue include multiple email addresses or an incorrect or misspelled email address.
Please note: if you have a Gmail.com or iCloud.com email address, please use the "Continue with Google" option for Gmail, or the "Continue with Apple" option for iCloud, rather than typing in the email address.
If you still have any trouble, please reach out to our customer support team at [email protected].
Our support team can help sort the account out to get you back to studying in no time! It typically takes less than 24 hours to receive a response from the support team.