Get Instant 24/7 Help with Our Friendly Support Bot
For the fastest assistance, our friendly Acely support bot is available around the clock to help resolve many common account, billing, and platform issues in just minutes. It's also super knowledgeable and ready to answer any questions you might have about Acely features and subscription plans!
You can easily find the bot by clicking the chat icon in the bottom-right corner of every page in our Help Center. Then click on "Messages" and "Chat with us"! In this screen, just select one of the three options: "I have a question", "I found a bug", or "I want to ask for a new feature" to start the conversation.
If the bot can't sort everything out for you right away, no worries! It will seamlessly escalate your conversation into an email request, ensuring our human support team follows up with you directly.
Connect Directly with Our Team
You are always welcome to email us directly at [email protected]. Our team is here and happy to help you personally from Monday through Friday, between 7:00am and 5:00pm PST (closed on all major holidays).
We look forward to assisting you!